Processing, Shipping, Returns

Order Processing

• Plain Bag (No embroidered names) - 1 week
• Bag with embroidered names - 1-2 weeks

Shipping

Free Shipping on all Bags. Ships to the lower 48 US States Only.

Returns

• No returns on personalized (embroidered) bags.
• Returns accepted on Non-embroidered bags with a $25 restocking fee.

Please call us 301-865-1265 (9 am - 5 pm EST (Maryland) with any questions. We will answer or return your call promptly.